Human Management

We will be able to make an impact in the Organisation if our human management skills are good. We also will make good managers if we exercise effective human management. Well it is easily say than done.

Let us look at two pertinent issues, behaviour and character.

Behaviour change
If we have staff who are constantly late to work, it may be considered as a behaviour. To address a behaviour, we have to exercise tact in saying `You are an excellent worker, however your punctuality is something you may need to look into.' In this manner, we are addressing the behaviour of a staff and it can be changed.

Character change
Let us look at the story of a scorpion and a frog. A scorpion was seeking the assistance of a frog to carry him across the river. The frog was afraid of being stung but the scorpion pleaded with the frog. The scorpion reassured the frog that if it stung the frog, the frog would sink and the scorpion would drown as well. Finally the frog agreed to assist in getting the scorpion across the river. Nevertheless, in mid river the scorpion stung the frog, dooming the two of them. When asked why, the scorpion explained `I'm a scorpion, it's my nature.'

The moral of the story is that it would not be possible to change nature. Likewise, a character of a person cannot be changed. In the same light, if we will to say to our staff, `You are late habitually, a late person'. What we are doing now is addressing the character of a person which cannot be changed.

From the above illustration, when we are exercising human management skills we have to diplomatic particularly in our choice of words.

Something for sharing.